Shipping Policy

Destinations

We only ship orders to Continental US.

Currently we DO NOT ship to Alaska, Hawaii, and Puerto Rico.

 

Shipping fee

  • FREE shipping on all orders

Shipping time

For example, if your destination country/region is the United States, there is a 1-2 business day processing time followed by a 3-6 business day delivery time. Therefore, you should expect to receive your order within 4-8 business days.
However, please note that the actual delivery time may be impacted by stock availability. Please don't hesitate to reach out to us to inquire about the stock status at the nearest warehouse to you.
 

ABOUT CUSTOMS TAX

Taxes may apply to imported goods/services and are subject to national laws. suraziki products do not include any taxes and duties in the price and shipping charges. suraziki is not responsible for any tax invoices charged on its products. Please contact your local customs office for details and information if you would like to know about taxes and duties.

SHIPPING STATUS

You will receive an email notifying you that your order has been shipped. This email will contain a tracking number. Information about any backordered or cancelled items will be included in a separate email. You can also check the status of your order by logging into My Account. Click on "Order History" to view the status of your order and obtain a tracking number.

 

HOW DO I CHECK THE LOGISTICS INFORMATION

For orders that require logistics information, you can check the following website: https://t.17track.net/en

 

Do you ship internationally?

Now we only ship to the lower 48 states in the US (Except Hawaii, Alaska and Puerto Rico).

 

More Information:

Email & Phone
We strongly recommend to contact us by email: service@suraziki.com

Phone:+86 158 8951 8564

Adresse: Room 1508, Building 1, Commercial Building, Wen Ti Center, Xuegang Avenue, Bogang Community, Shajing Street, Bao'an, Shenzhen, Guangdong, 518000

Working hours (Monday) - Friday. (From 9:30 am to 6:00pm GTM+8)

 

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